HughesNet: I have not had internet service since September...
GetHuman用户GetHuman-356705来自Oktober 27, 2017的HughesNet条客户评论
GetHuman-356705案的背景
GetHuman:GetHuman-356705-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
GetHuman-356705:Yes I can。在Oktober 19上是middle of the night。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-356705 常见 HughesNet 问题的列表)
GetHuman-356705:“ Complaint”是我尝试使用to call的原因。
GetHuman-356705对HughesNet客户服务的评价
GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-356705:I have not had internet service since September, this is now November, I have ** case numbers from phone calls to Hughes nest and * technical support visits, yet they tell me I cannot cancel my service without reasonable attempts to fix the problem, what do they consider reasonable? who knows, they are reading their "help" information from a manual and have no technical education or experience anyway. One will transfer you to level * service but the next will refuse to do so. I guess it is time to involve the lawyers and the BBB in this one.
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
GetHuman-356705:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-356705:在沟通方面,我会给他们五分之三的five。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
GetHuman-356705:为此,我要说出五分之二的three。
GetHuman:最后-对其他HughesNet客户有何建议?
GetHuman-356705:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-356705在Oktober 19, 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。