Houston Chronicle: signed up for sunday paper, no tv guide came. I...

GetHuman用户~disgruntled reader来自November 6th, 2017的Houston Chronicle条客户评论

~disgruntled reader案的背景

GetHuman:~disgruntled reader-您能告诉我们其他Houston Chronicle个客户何时提起诉讼吗?
~disgruntled reader:Yup。在November 1st上是morning。
GetHuman:您是否接触到Houston Chronicle,如果可以,怎么做?
~disgruntled reader:我使用了我在GetHuman Houston Chronicle客户电话号码页面上找到的888-220-7211号码:Houston Chronicle客户服务电话号码
GetHuman:这些常见的Houston Chronicle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~disgruntled reader 常见 Houston Chronicle 问题的列表)
~disgruntled reader:“ Delivery issue”是我尝试使用to call的原因。

~disgruntled reader对Houston Chronicle客户服务的评价

GetHuman:那么,您如何总结GetHuman的Houston Chronicle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~disgruntled reader:signed up for sunday paper, no tv guide came. I called and they said I would have to pay more (more than twice what I already am paying). Said ok. Next week I got a paper, but the one after that..no paper. Called to complain, they said they cancelled it. Any other service she could help me with..really smart alecky. What a bottom dweller. I said to myself, this is why they are going under, their idea of service is out of whack with society.*To the customer service people - if you act like a piece of scum..you are a piece of scum.
GetHuman:让我们量化一下您与Houston Chronicle联系的经验。在1到5的范围内,如何轻松解决Houston Chronicle问题?
~disgruntled reader:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~disgruntled reader:在沟通方面,我会给他们五分之三的two。
GetHuman:Houston Chronicle快速有效地解决问题的能力又如何呢?
~disgruntled reader:为此,我要说出五分之二的five。
GetHuman:最后-对其他Houston Chronicle客户有何建议?
~disgruntled reader:在一天中的早些时候或深夜给他们打电话。不要忘记Houston Chronicle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~disgruntled reader在November 1st, 2017发生的Houston Chronicle客户服务问题中得到了一些有用的反馈和措辞。

Houston Chronicle

2.25 of 5 stars | 116条评论

~disgruntled reader的Houston Chronicle评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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