My experience was bad with Hotwire, I had relie...
GetHuman用户~John来自November 20, 2017的Hotwire条客户评论
~John案的背景
GetHuman：~John-您能告诉我们其他Hotwire个客户何时提起诉讼吗？
~John：Yes I can。在November 15上是afternoon。
GetHuman：您是否接触到Hotwire，如果可以，怎么做？
GetHuman：这些常见的Hotwire客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~John 常见 Hotwire 问题的列表）
~John：“ Make a Booking”是我尝试使用to call的原因。
~John对Hotwire客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hotwire客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~John：My experience was bad with Hotwire, I had relied on them in the Past, they used to do a good job, at least that's what I thought.*recently in one of my trips they had booked a hotel with the wrong number of beds.*I called so many times with the hope they would correct it, it was one bed instead of * beds as I had * children with me & my wife.*The reservation was at a hotel in NYC. the rating was supposed to be * stars or at least * *** . The lady at the counter laughed when I asked her about the rating.*She replied we are no star hotel, you were booked the cheapest & smallest room by hotwire. I was shocked actually by her comment.*Another hotel I asked if it had a pool, the customer rep at hotwire, said the hotel has one, I meant an indoor hotel ,It is winter why would I even ask about an outdoor pool.*I meant an indoor pool. I booked * days in that hotel thinking it had an indoor pool, Boy was I wrong.*When I called them about the mistake they made in the booking, they had to take * w
GetHuman：让我们量化一下您与Hotwire联系的经验。在1到5的范围内，如何轻松解决Hotwire问题？
~John：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~John：在沟通方面，我会给他们五分之三的one。
GetHuman：Hotwire快速有效地解决问题的能力又如何呢？
~John：为此，我要说出五分之二的one。
GetHuman：最后-对其他Hotwire客户有何建议？
~John：在一天中的早些时候或深夜给他们打电话。不要忘记Hotwire可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~John在November 15, 2017发生的Hotwire客户服务问题中得到了一些有用的反馈和措辞。