Hoover Vacuum: A part I needed for my Windtunnel was not avail...
GetHuman用户~Lev来自ноябрь 3-го, 2017的Hoover Vacuum条客户评论
~Lev案的背景
GetHuman:~Lev-您能告诉我们其他Hoover Vacuum个客户何时提起诉讼吗?
~Lev:Yes I can。在октябрь 25-го上是evening。
GetHuman:您是否接触到Hoover Vacuum,如果可以,怎么做?
GetHuman:这些常见的Hoover Vacuum客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lev 常见 Hoover Vacuum 问题的列表)
~Lev:“ Returns”是我尝试使用to call的原因。
~Lev对Hoover Vacuum客户服务的评价
GetHuman:那么,您如何总结GetHuman的Hoover Vacuum客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lev:A part I needed for my Windtunnel was not available online and they listed the **** to call for assistance.**It was a ** minute wait before a customer service rep came on the line. For the first * minutes things were fine while she researched the part number. Then she became short-tempered and then rude when I asked her to repeat the "new" part number. **Instead of "I'd be more than happy to order this part for you" I received "You are not entering the number correctly because I just tried it on the website and it worked for me. So keep trying."**The call took a total of ** minutes. **I'm going to take my Hoover and give it to the used appliance store down the street. I'm buying a Dyson. There is no way I'm going to call Hoover every time I need to order a part (which they recommend every *-* months) and have this experience again. Especially over a vacuum cleaner ha!
GetHuman:让我们量化一下您与Hoover Vacuum联系的经验。在1到5的范围内,如何轻松解决Hoover Vacuum问题?
~Lev:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lev:在沟通方面,我会给他们五分之三的two。
GetHuman:Hoover Vacuum快速有效地解决问题的能力又如何呢?
~Lev:为此,我要说出五分之二的three。
GetHuman:最后-对其他Hoover Vacuum客户有何建议?
~Lev:在一天中的早些时候或深夜给他们打电话。不要忘记Hoover Vacuum可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lev在октябрь 25-го, 2017发生的Hoover Vacuum客户服务问题中得到了一些有用的反馈和措辞。