Honda Financial: Despite the fact that I didn't have my account...

GetHuman用户~patsmor来自November 9th, 2017的Honda Financial条客户评论

~patsmor案的背景

GetHuman:~patsmor-您能告诉我们其他Honda Financial个客户何时提起诉讼吗?
~patsmor:Yeah。在November 2nd上是middle of the night。
GetHuman:您是否接触到Honda Financial,如果可以,怎么做?
~patsmor:我使用了我在GetHuman Honda Financial客户电话号码页面上找到的800-445-1358号码:Honda Financial客户服务电话号码
GetHuman:这些常见的Honda Financial客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~patsmor 常见 Honda Financial 问题的列表)
~patsmor:“ Payment issue”是我尝试使用to call的原因。

~patsmor对Honda Financial客户服务的评价

GetHuman:那么,您如何总结GetHuman的Honda Financial客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~patsmor:Despite the fact that I didn't have my account number (one of the reasons I was trying to call a human!) and the loan was closed in ****, they found me promptly and are resolving the issue with the DMV. No clues on their end (a number of guesses, but no evidence) as to why the lien release didn't go through the first time, but they were pleasant and helpful. Biggest plus -- when they transferred me between divisions, my information transferred, too, so I didn't have to tell my story several times. Did have to press * about * times, tho! Also, they are only open *am - * PM Pacific time, not ** x *.
GetHuman:让我们量化一下您与Honda Financial联系的经验。在1到5的范围内,如何轻松解决Honda Financial问题?
~patsmor:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~patsmor:在沟通方面,我会给他们五分之三的five。
GetHuman:Honda Financial快速有效地解决问题的能力又如何呢?
~patsmor:为此,我要说出五分之二的two。
GetHuman:最后-对其他Honda Financial客户有何建议?
~patsmor:在一天中的早些时候或深夜给他们打电话。不要忘记Honda Financial可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~patsmor在November 2nd, 2017发生的Honda Financial客户服务问题中得到了一些有用的反馈和措辞。

Honda Financial

3.30 of 5 stars | 67条评论

~patsmor的Honda Financial评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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