HomeAway.com: I have called three times, and waited on hold f...
GetHuman用户~roo来自November 24th, 2017的HomeAway.com条客户评论
~roo案的背景
GetHuman:~roo-您能告诉我们其他HomeAway.com个客户何时提起诉讼吗?
~roo:Sure。在November 22nd上是middle of the night。
GetHuman:您是否接触到HomeAway.com,如果可以,怎么做?
GetHuman:这些常见的HomeAway.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~roo 常见 HomeAway.com 问题的列表)
~roo:“ Make a booking”是我尝试使用to call的原因。
~roo对HomeAway.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的HomeAway.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~roo:I have called three times, and waited on hold for ** minutes with -*- answer. I have written * emails, with -*- response. I don't understand how it is even legal to have zero customer service to handle issues. I am a property owner whom sustained substantial damage, and they will not respond to any email, even though I purchased their SCAM insurance.(Which entails asking the tenant, "Did you cause this damage?" If the tenant says "no", your claim is denied.
GetHuman:让我们量化一下您与HomeAway.com联系的经验。在1到5的范围内,如何轻松解决HomeAway.com问题?
~roo:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~roo:在沟通方面,我会给他们五分之三的three。
GetHuman:HomeAway.com快速有效地解决问题的能力又如何呢?
~roo:为此,我要说出五分之二的one。
GetHuman:最后-对其他HomeAway.com客户有何建议?
~roo:尽早或晚些时候与他们打交道。不要忘记HomeAway.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~roo在November 22nd, 2017发生的HomeAway.com客户服务问题中得到了一些有用的反馈和措辞。