Home Direct: service rep attempted to assist, but lacked muc...
GetHuman用户~tongonation来自November 23rd, 2017的Home Direct条客户评论
~tongonation案的背景
GetHuman：~tongonation-您能告诉我们其他Home Direct个客户何时提起诉讼吗？
~tongonation：Sure。在November 13th上是evening。
GetHuman：您是否接触到Home Direct，如果可以，怎么做？
GetHuman：这些常见的Home Direct客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~tongonation 常见 Home Direct 问题的列表）
~tongonation：“ Where to buy”是我尝试使用to call的原因。
~tongonation对Home Direct客户服务的评价
GetHuman：那么，您如何总结GetHuman的Home Direct客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~tongonation：service rep attempted to assist, but lacked much basic information I was looking for (e.g., when did HD get the shipment for transport to me). I assumed that when they got the item, they would have to sign something saying the got it, and when they delivered it to the local shipper, they would have the local sign that they got it. they said they didn't know when they got it. I asked how they knew they still had it in transport. they said that local would sign that they got it. When I pointed out that that probably meant they signed something when the got it, rep hung up on me.
GetHuman：让我们量化一下您与Home Direct联系的经验。在1到5的范围内，如何轻松解决Home Direct问题？
~tongonation：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~tongonation：在沟通方面，我会给他们五分之三的one。
GetHuman：Home Direct快速有效地解决问题的能力又如何呢？
~tongonation：为此，我要说出五分之二的three。
GetHuman：最后-对其他Home Direct客户有何建议？
~tongonation：在一天中的早些时候或深夜给他们打电话。不要忘记Home Direct可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~tongonation在November 13th, 2017发生的Home Direct客户服务问题中得到了一些有用的反馈和措辞。