Home Depot: Upon receiving this faucet I realized that the...
GetHuman用户~dragnar来自November 27th, 2017的Home Depot条客户评论
~dragnar案的背景
GetHuman：~dragnar-您能告诉我们其他Home Depot个客户何时提起诉讼吗？
~dragnar：Yup。在November 19th上是middle of the night。
GetHuman：您是否接触到Home Depot，如果可以，怎么做？
GetHuman：这些常见的Home Depot客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~dragnar 常见 Home Depot 问题的列表）
~dragnar：“ Appointment Setup”是我尝试使用to call的原因。
~dragnar对Home Depot客户服务的评价
GetHuman：那么，您如何总结GetHuman的Home Depot客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~dragnar：Upon receiving this faucet I realized that the pivot rod was broken. I called customer service and spoke to a very pleasant woman. I had to find the moen part number for her. I figured that with that specific part number getting a replacement part should be easy. WRONG!! A few days after I spoke to her and she said the part was on the way. I get a automated e-mail saying I needed to call customer service as my replacement part needed assembly. Well, its just * solid rod. So I called customer service back. I talked to a very pleasant man. I explained the issue. I gave him the Moen part number again. He said he called his parts warehouse direct so I would get the correct part sooner. Great, I though how fantastic. I just got my replacement part... its a faucet handle (wrong part) for an American Standard Faucet. REALLY!!!??? Not only wrong part but wrong manufacturer. Home Depot.com customer service your horrible. Good customer service is more than just being pleasant.
GetHuman：让我们量化一下您与Home Depot联系的经验。在1到5的范围内，如何轻松解决Home Depot问题？
~dragnar：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~dragnar：在沟通方面，我会给他们五分之三的four。
GetHuman：Home Depot快速有效地解决问题的能力又如何呢？
~dragnar：为此，我要说出五分之二的one。
GetHuman：最后-对其他Home Depot客户有何建议？
~dragnar：在一天中的早些时候或深夜给他们打电话。不要忘记Home Depot可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~dragnar在November 19th, 2017发生的Home Depot客户服务问题中得到了一些有用的反馈和措辞。