Holland America Cruise Line: Alaskan Cruise *******. They failed to get my w...
GetHuman用户~glen来自November 11th, 2017的Holland America Cruise Line条客户评论
~glen案的背景
GetHuman：~glen-您能告诉我们其他Holland America Cruise Line个客户何时提起诉讼吗？
~glen：Yes。在November 2nd上是afternoon。
GetHuman：您是否接触到Holland America Cruise Line，如果可以，怎么做？
GetHuman：这些常见的Holland America Cruise Line客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~glen 常见 Holland America Cruise Line 问题的列表）
~glen：“ Cancel booking”是我尝试使用to call的原因。
~glen对Holland America Cruise Line客户服务的评价
GetHuman：那么，您如何总结GetHuman的Holland America Cruise Line客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~glen：Alaskan Cruise *******. They failed to get my wife and I off the ship in time to catch our airline flight home. As a result, I had to purchase two airline tickets for $*** dollars. I was told by the office for this phone number that they were unable to handle complaints and I was directed to another phone number ***-***-**** (Guest Relations) Since I had purchased trip insurance, they directed me to them rather than take ownership of my problem and bringing it quickly to an end. I am still dealing with the insurance company, providing documents etc.
GetHuman：让我们量化一下您与Holland America Cruise Line联系的经验。在1到5的范围内，如何轻松解决Holland America Cruise Line问题？
~glen：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~glen：在沟通方面，我会给他们五分之三的five。
GetHuman：Holland America Cruise Line快速有效地解决问题的能力又如何呢？
~glen：为此，我要说出五分之二的three。
GetHuman：最后-对其他Holland America Cruise Line客户有何建议？
~glen：在一天中的早些时候或深夜给他们打电话。不要忘记Holland America Cruise Line可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~glen在November 2nd, 2017发生的Holland America Cruise Line客户服务问题中得到了一些有用的反馈和措辞。