I stayed at a Holiday Inn select in Ft. lauderd...
GetHuman用户~marsbar33917来自November 2nd, 2017的Holiday Inn条客户评论
~marsbar33917案的背景
GetHuman:~marsbar33917-您能告诉我们其他Holiday Inn个客户何时提起诉讼吗?
~marsbar33917:Sure。在October 26th上是afternoon。
GetHuman:您是否接触到Holiday Inn,如果可以,怎么做?
GetHuman:这些常见的Holiday Inn客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~marsbar33917 常见 Holiday Inn 问题的列表)
~marsbar33917:“ Loyalty program”是我尝试使用to call的原因。
~marsbar33917对Holiday Inn客户服务的评价
GetHuman:那么,您如何总结GetHuman的Holiday Inn客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~marsbar33917:I stayed at a Holiday Inn select in Ft. lauderdale and I would never stay at another HI again. We were locked out of our room for * hrs because the lock on the door malfunctioned and the maintainance man had to take the door apart to open it. They never said we're sorry about that or anything. Then the screwed up the billing and I didnt notice it until I got home. Tried calling and was told the only one who could get it straightened out worked **PM to * AM and would call me at * the next morning. I got up early to get her call but ended up calling her at *:** figuring I could get it cleared up so she could go home at *. I was then told she had already left for the day. Then later in the day someone else called me but talked to my wife and was told to call back at *:**, it is now almost * and no call. I am on the customer service phone right now and I have been waiting for ** mins and nothing yet. Never again for a Holiday Inn. Ive learned my leason.
GetHuman:让我们量化一下您与Holiday Inn联系的经验。在1到5的范围内,如何轻松解决Holiday Inn问题?
~marsbar33917:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~marsbar33917:在沟通方面,我会给他们五分之三的two。
GetHuman:Holiday Inn快速有效地解决问题的能力又如何呢?
~marsbar33917:为此,我要说出五分之二的three。
GetHuman:最后-对其他Holiday Inn客户有何建议?
~marsbar33917:在一天中的早些时候或深夜给他们打电话。不要忘记Holiday Inn可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~marsbar33917在October 26th, 2017发生的Holiday Inn客户服务问题中得到了一些有用的反馈和措辞。