Holiday Inn: I booked a party room and pool for my daughter...
GetHuman用户~Roberto Maisonnave来自October 29th, 2017的Holiday Inn条客户评论
~Roberto Maisonnave案的背景
GetHuman:~Roberto Maisonnave-您能告诉我们其他Holiday Inn个客户何时提起诉讼吗?
~Roberto Maisonnave:Sure。在October 28th上是afternoon。
GetHuman:您是否接触到Holiday Inn,如果可以,怎么做?
GetHuman:这些常见的Holiday Inn客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Roberto Maisonnave 常见 Holiday Inn 问题的列表)
~Roberto Maisonnave:“ Change booking”是我尝试使用to call的原因。
~Roberto Maisonnave对Holiday Inn客户服务的评价
GetHuman:那么,您如何总结GetHuman的Holiday Inn客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Roberto Maisonnave:I booked a party room and pool for my daughter B-day a week in advance. I paid a deposit in advance for "reserving" the place.*Once there it was another party, the employee gave me NO ANSWER or SOLUTION. The kids were coming and HOLIDAY INN was giving me no solution. I couldn't believe it, being a * years Priority Club Member I never thought Holiday Inn would have such UNPROFESSIONAL and CARELESS response. No Manager in place, neither answering phone call from the Concierge. No solution, No Apolgy. PRIORITY CLUB MEMBER *** *** ***
GetHuman:让我们量化一下您与Holiday Inn联系的经验。在1到5的范围内,如何轻松解决Holiday Inn问题?
~Roberto Maisonnave:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Roberto Maisonnave:在沟通方面,我会给他们五分之三的one。
GetHuman:Holiday Inn快速有效地解决问题的能力又如何呢?
~Roberto Maisonnave:为此,我要说出五分之二的four。
GetHuman:最后-对其他Holiday Inn客户有何建议?
~Roberto Maisonnave:在一天中的早些时候或深夜给他们打电话。不要忘记Holiday Inn可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Roberto Maisonnave在October 28th, 2017发生的Holiday Inn客户服务问题中得到了一些有用的反馈和措辞。