HigherOne: I decided to take advantage of the $** reward f...
GetHuman用户~Anonymous来自novembre 12, 2017的HigherOne条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~Anonymous：Yes。在novembre 3上是afternoon。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 HigherOne 问题的列表）
~Anonymous：“ Request a loan”是我尝试使用to call的原因。
~Anonymous对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I decided to take advantage of the $** reward for setting up direct deposit into the student "checking" account. WHAT A MISTAKE. I'm a working adult student so my checks are somewhat of decent capacity. I have bills to pay on top of the responsibility of school. With that said, my employer completed all steps necessary to initiate the direct deposit into the account. Pay day rolls around and my account balance is still $*. I call into customer service to find out why and wait for ** minutes just to be told to submit a question online or use Easy Help to find my answer. Not knowing how horrible this place truly is, I follow direction. I go online submit a question that is to be answered in ** hrs. ** hrs goes by... nothing. With Labor Day and this being a new account, I wait one more day to give the institution the benefit of the doubt thinking the above reasons may have something to do with some sort of "hold" on my pay. The next day comes along and still NO pay!! NO email!! I finally
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的two。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的one。
GetHuman：最后-对其他HigherOne客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在novembre 3, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。