Hertz - Customer Support: We recently visited the local hertz store on me...

GetHuman用户~mortgageman来自ноябрь 19-го, 2017的Hertz - Customer Support条客户评论

~mortgageman案的背景

GetHuman:~mortgageman-您能告诉我们其他Hertz - Customer Support个客户何时提起诉讼吗?
~mortgageman:Yes。在ноябрь 10-го上是afternoon。
GetHuman:您是否接触到Hertz - Customer Support,如果可以,怎么做?
~mortgageman:我使用在GetHuman Hertz - Customer Support客户服务联系信息页面上找到的phone number:联系Hertz - Customer Support客户服务
GetHuman:这些常见的Hertz - Customer Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mortgageman 常见 Hertz - Customer Support 问题的列表)
~mortgageman:“ Cancel booking”是我尝试使用to call的原因。

~mortgageman对Hertz - Customer Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hertz - Customer Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mortgageman:We recently visited the local hertz store on mendenhall rd here in Memphis tn. since it was a fairly new location expecting some great customer service (from a new store)from the start we were never greeted properly as with the competitors we visited that day.This lady had the attitude that we did them a favour by coming to that store. When the lady arrived that my wife spoke with over the phone she appeared to be distressed about something or just looked like she just ate lemon peelings, never a professional greeting or acknowledgment of me the spouse who was paying the bill. I have been in business for ** years and that was the most unprofessional person I have ever seen, she was like the Al Capone of Hertz. My wife was yelled at and literary force to take a car that she didn't want after being told by another Hertz member that she could upgrade without any extra charges, per an email directly from hertz, but the agent exclaimed "they don't run nuttin ova here baby! they cant tell u
GetHuman:让我们量化一下您与Hertz - Customer Support联系的经验。在1到5的范围内,如何轻松解决Hertz - Customer Support问题?
~mortgageman:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mortgageman:在沟通方面,我会给他们五分之三的three。
GetHuman:Hertz - Customer Support快速有效地解决问题的能力又如何呢?
~mortgageman:为此,我要说出五分之二的two。
GetHuman:最后-对其他Hertz - Customer Support客户有何建议?
~mortgageman:尽早或晚些时候与他们打交道。不要忘记Hertz - Customer Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mortgageman在ноябрь 10-го, 2017发生的Hertz - Customer Support客户服务问题中得到了一些有用的反馈和措辞。

Hertz - Customer Support

1.92 of 5 stars | 74条评论

~mortgageman的Hertz - Customer Support评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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