Hefty Brands: Purchased plastic Hefty cups. After package ope...
GetHuman用户~UnhappyCustomer来自November 12th, 2017的Hefty Brands条客户评论
~UnhappyCustomer案的背景
GetHuman：~UnhappyCustomer-您能告诉我们其他Hefty Brands个客户何时提起诉讼吗？
~UnhappyCustomer：Yup。在November 4th上是afternoon。
GetHuman：您是否接触到Hefty Brands，如果可以，怎么做？
GetHuman：这些常见的Hefty Brands客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~UnhappyCustomer 常见 Hefty Brands 问题的列表）
~UnhappyCustomer：“ Repairs”是我尝试使用to call的原因。
~UnhappyCustomer对Hefty Brands客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hefty Brands客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~UnhappyCustomer：Purchased plastic Hefty cups. After package opened, found that some leaked. Threw out all with noticeable holes. Unfortunately, found another with hole later in stack. Found out when Coke dripped all over carpet. Spent my time, wipes, tissues to clean. Wanted to complain to Hefty. No phone number on package. Got number online. Phone answered by automated system with poor sounding English. Instead of sending coupon to replace, customer service wanted me to mail back product to them. After I used my supplies, soiled my carpet, wasted my cups that I paid a lot of $ for, they actually expected me to take a trip to the post office! And you HAVE to know they knew there was defective product. I'm sure others called when their beverages ended up dripping onto the floor (or table, or shirt, or ...). As I see it...**Strike one: Defective product*Strike two: No customer service phone number on product*Strike three: Deficient English for customer service combined with HORRIBLE customer service!**L
GetHuman：让我们量化一下您与Hefty Brands联系的经验。在1到5的范围内，如何轻松解决Hefty Brands问题？
~UnhappyCustomer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~UnhappyCustomer：在沟通方面，我会给他们五分之三的three。
GetHuman：Hefty Brands快速有效地解决问题的能力又如何呢？
~UnhappyCustomer：为此，我要说出五分之二的four。
GetHuman：最后-对其他Hefty Brands客户有何建议？
~UnhappyCustomer：在一天中的早些时候或深夜给他们打电话。不要忘记Hefty Brands可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~UnhappyCustomer在November 4th, 2017发生的Hefty Brands客户服务问题中得到了一些有用的反馈和措辞。