HealthCare.gov: I have not received my ****A in the mail yet. I...
GetHuman用户~Tori来自November 26., 2017的HealthCare.gov条客户评论
~Tori案的背景
GetHuman:~Tori-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗?
~Tori:Sure。在November 21.上是middle of the night。
GetHuman:您是否接触到HealthCare.gov,如果可以,怎么做?
GetHuman:这些常见的HealthCare.gov客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tori 常见 HealthCare.gov 问题的列表)
~Tori:“ Update account info”是我尝试使用to call的原因。
~Tori对HealthCare.gov客户服务的评价
GetHuman:那么,您如何总结GetHuman的HealthCare.gov客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tori:I have not received my ****A in the mail yet. I call to confirm they had by correct address because we had issues with that before, the had the wrong zip code! I am unable to access my account online and they keep having me do the "forgot my username" email being sent to me. I have done it * times now since *** and I still havent received log in info! Ugh
GetHuman:让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内,如何轻松解决HealthCare.gov问题?
~Tori:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tori:在沟通方面,我会给他们五分之三的one。
GetHuman:HealthCare.gov快速有效地解决问题的能力又如何呢?
~Tori:为此,我要说出五分之二的one。
GetHuman:最后-对其他HealthCare.gov客户有何建议?
~Tori:在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tori在November 21., 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。