HealthCare.gov: I had called to get my tax form that I have not...

GetHuman用户~pissed off mom来自November 26th, 2017的HealthCare.gov条客户评论

~pissed off mom案的背景

GetHuman:~pissed off mom-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗?
~pissed off mom:Yeah。在November 24th上是late at night。
GetHuman:您是否接触到HealthCare.gov,如果可以,怎么做?
~pissed off mom:我使用了我在GetHuman HealthCare.gov客户电话号码页面上找到的800-318-2596号码:HealthCare.gov客户服务电话号码
GetHuman:这些常见的HealthCare.gov客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pissed off mom 常见 HealthCare.gov 问题的列表)
~pissed off mom:“ Question”是我尝试使用to call的原因。

~pissed off mom对HealthCare.gov客户服务的评价

GetHuman:那么,您如何总结GetHuman的HealthCare.gov客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pissed off mom:I had called to get my tax form that I have not received, had called * times now finally talked to a Supervisor name of William would not give me any other info as he stated they all have sir names, I asked for his first and last name only because he was very rude, disrespectful and talked to me as I was stupid. I cannot believe a website*company ran by the government is so poor. The customer service has been ***** I have has my share of vey helpful and polite people and ones that are very disrespectful and rude and get nothing done. Even though there calls are recorded no one is ever reprimanded for their behavior. As a customer service rep myself I am appalled.
GetHuman:让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内,如何轻松解决HealthCare.gov问题?
~pissed off mom:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pissed off mom:在沟通方面,我会给他们五分之三的four。
GetHuman:HealthCare.gov快速有效地解决问题的能力又如何呢?
~pissed off mom:为此,我要说出五分之二的three。
GetHuman:最后-对其他HealthCare.gov客户有何建议?
~pissed off mom:在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pissed off mom在November 24th, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。

HealthCare.gov

1.35 of 5 stars | 143条评论

~pissed off mom的HealthCare.gov评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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