Hayneedle: Called to see why a return had not been credite...

GetHuman用户~Edie来自November 18th, 2017的Hayneedle条客户评论

~Edie案的背景

GetHuman:~Edie-您能告诉我们其他Hayneedle个客户何时提起诉讼吗?
~Edie:Yeah。在November 10th上是afternoon。
GetHuman:您是否接触到Hayneedle,如果可以,怎么做?
~Edie:我使用了我在GetHuman Hayneedle客户电话号码页面上找到的888-880-4884号码:Hayneedle客户服务电话号码
GetHuman:这些常见的Hayneedle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Edie 常见 Hayneedle 问题的列表)
~Edie:“ Returns”是我尝试使用to call的原因。

~Edie对Hayneedle客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hayneedle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Edie:Called to see why a return had not been credited to my credit card. The call was answered right away. Rep asked if he could place me on hold to investigate. I was on hold for * minutes when the Rep returned stating that package had been received but not yet credited to my account. Rep was very professional and apologized that the return was not processed in a timely manner and agreed to processing it right away. He said I should see the credit applied to my card in * to * business days. I was happy with the customer service experience.
GetHuman:让我们量化一下您与Hayneedle联系的经验。在1到5的范围内,如何轻松解决Hayneedle问题?
~Edie:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Edie:在沟通方面,我会给他们五分之三的four。
GetHuman:Hayneedle快速有效地解决问题的能力又如何呢?
~Edie:为此,我要说出五分之二的one。
GetHuman:最后-对其他Hayneedle客户有何建议?
~Edie:在一天中的早些时候或深夜给他们打电话。不要忘记Hayneedle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Edie在November 10th, 2017发生的Hayneedle客户服务问题中得到了一些有用的反馈和措辞。

Hayneedle

1.00 of 5 stars | 21条评论

~Edie的Hayneedle评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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