Hawaiian Airlines: I attempted to solve the unreasonable flight ch...
GetHuman用户~Truly Disappointed来自November 10., 2017的Hawaiian Airlines条客户评论
~Truly Disappointed案的背景
GetHuman：~Truly Disappointed-您能告诉我们其他Hawaiian Airlines个客户何时提起诉讼吗？
~Truly Disappointed：Yeah。在November 9.上是middle of the night。
GetHuman：您是否接触到Hawaiian Airlines，如果可以，怎么做？
GetHuman：这些常见的Hawaiian Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Truly Disappointed 常见 Hawaiian Airlines 问题的列表）
~Truly Disappointed：“ Flight delayed”是我尝试使用to call的原因。
~Truly Disappointed对Hawaiian Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hawaiian Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Truly Disappointed：I attempted to solve the unreasonable flight change (just the date, all other elements remanedthe same) charge of $***.** for a cash purchase of first class reservation. Had I been using mileage, the change charge would have only been a still unreasonable ***.**. Not one of the three agents, who spoke marginal English, and apparently understood even less, were able to explain this discrepancy. I really didn't expect much more at this level of service, so my remainng option is to tranfer the travel of my family and employees from Hawaiian, where we're been customers for over ** years, to Alaskan which provides the same service to the westcoast cites we visit, at less cost and with much more informed and helpful customer service.
GetHuman：让我们量化一下您与Hawaiian Airlines联系的经验。在1到5的范围内，如何轻松解决Hawaiian Airlines问题？
~Truly Disappointed：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Truly Disappointed：在沟通方面，我会给他们五分之三的three。
GetHuman：Hawaiian Airlines快速有效地解决问题的能力又如何呢？
~Truly Disappointed：为此，我要说出五分之二的five。
GetHuman：最后-对其他Hawaiian Airlines客户有何建议？
~Truly Disappointed：在一天中的早些时候或深夜给他们打电话。不要忘记Hawaiian Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Truly Disappointed在November 9., 2017发生的Hawaiian Airlines客户服务问题中得到了一些有用的反馈和措辞。