HSBC (Australia): I am extremely disappointed with Veronica, HSBC...
GetHuman用户~sc来自November 8th, 2017的HSBC (Australia)条客户评论
~sc案的背景
GetHuman：~sc-您能告诉我们其他HSBC (Australia)个客户何时提起诉讼吗？
~sc：Yes。在October 31st上是morning。
GetHuman：您是否接触到HSBC (Australia)，如果可以，怎么做？
GetHuman：这些常见的HSBC (Australia)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sc 常见 HSBC (Australia) 问题的列表）
~sc：“ Setup an account”是我尝试使用to call的原因。
~sc对HSBC (Australia)客户服务的评价
GetHuman：那么，您如何总结GetHuman的HSBC (Australia)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sc：I am extremely disappointed with Veronica, HSBC customer service in the branch Macquarie Centre, Sydney. Not only very rude, she is also lack of the information of HSBC investment program. It started when I were going to HSBC to ask how to non-activated my investment by online. When the cashier does not understand about my investment program, Veronica came and took over my case. It really makes me disappointed because she talked rude and kept saying that I did not have any investment program in HSBC, while I created my investment after talking to the financial advisor in that branch itself. Instead of admit her lack of information about HSBC, she just kept denying my account. It really horrible especially I do believe that she got position in HSBC Macquarie Centre. HSBC really needs to choose their people carefully and give a lot of training to their customer service about their own program.
GetHuman：让我们量化一下您与HSBC (Australia)联系的经验。在1到5的范围内，如何轻松解决HSBC (Australia)问题？
~sc：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sc：在沟通方面，我会给他们五分之三的three。
GetHuman：HSBC (Australia)快速有效地解决问题的能力又如何呢？
~sc：为此，我要说出五分之二的four。
GetHuman：最后-对其他HSBC (Australia)客户有何建议？
~sc：在一天中的早些时候或深夜给他们打电话。不要忘记HSBC (Australia)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sc在October 31st, 2017发生的HSBC (Australia)客户服务问题中得到了一些有用的反馈和措辞。