HP: the first time i call to get help installing a...
GetHuman用户~gregorymatatall来自November 19, 2017的HP条客户评论
~gregorymatatall案的背景
GetHuman：~gregorymatatall-您能告诉我们其他HP个客户何时提起诉讼吗？
~gregorymatatall：Yes。在November 10上是middle of the night。
GetHuman：您是否接触到HP，如果可以，怎么做？
~gregorymatatall：我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码：HP客户服务电话号码 GetHuman：这些常见的HP客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~gregorymatatall 常见 HP 问题的列表）
~gregorymatatall：“ Technical support”是我尝试使用to call的原因。
~gregorymatatall对HP客户服务的评价
GetHuman：那么，您如何总结GetHuman的HP客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~gregorymatatall：the first time i call to get help installing a new printer i just received he did not ask my phone number so when he accidently dropped my call he did not call back - so when i called back the second time and started all over - i asked the tech to take my phone number and he said that it did not matter because if the call was dropped they are not allowed to call back - i have been doing phone support for ** (thirty five years) and i still do phone support and that is really a bad company policy. in the last ** days i have purchased at least ** hp products amounting to almost **,***.** and i always tell people to buy hp over dell and i still will continue to do so - but i want to say - that is a very bad policy. thank you for at least asking my opinion - many companies ask for the ph* first as i do.
GetHuman：让我们量化一下您与HP联系的经验。在1到5的范围内，如何轻松解决HP问题？
~gregorymatatall：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~gregorymatatall：在沟通方面，我会给他们五分之三的five。
GetHuman：HP快速有效地解决问题的能力又如何呢？
~gregorymatatall：为此，我要说出五分之二的one。
GetHuman：最后-对其他HP客户有何建议？
~gregorymatatall：在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~gregorymatatall在November 10, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。