note: DO NOT BUY AN HP Office jet AI* Premium...
GetHuman用户~HPSux来自November 23, 2017的HP条客户评论
~HPSux案的背景
GetHuman:~HPSux-您能告诉我们其他HP个客户何时提起诉讼吗?
~HPSux:Yup。在November 14上是morning。
GetHuman:您是否接触到HP,如果可以,怎么做?
~HPSux:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码 GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HPSux 常见 HP 问题的列表)
~HPSux:“ Device Support”是我尝试使用to call的原因。
~HPSux对HP客户服务的评价
GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HPSux:note: DO NOT BUY AN HP Office jet AI* Premium Printer. I was put on hold for more than ** minutes. The guy from INDIA(JAMES) said for me to buy NEW Printer cartridges and if I still have the problem then to contact HP. The problem is, that we only printed out * pages and our ink was low. The Printer-Scanner-fax machine is only being use for scanning so far. The noise it made roused my suspicion that it was bleeding the ink low every time I turned it on. The support guy from HP(INDIA) confirmed that it was indeed, cleaning and bleeding the cartridges dry every time we turned it on. So DO NOT BUY a HP PRINTER. He gave some number to call to get help and it was a dead end conference line telling me to enter a CODE to continue. Okay, SO once again I was screwed by HP.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~HPSux:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HPSux:在沟通方面,我会给他们五分之三的one。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~HPSux:为此,我要说出五分之二的two。
GetHuman:最后-对其他HP客户有何建议?
~HPSux:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HPSux在November 14, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。