HP: The way to obtain support is to distill your is...
GetHuman用户~alphaa10来自November 27, 2017的HP条客户评论
~alphaa10案的背景
GetHuman:~alphaa10-您能告诉我们其他HP个客户何时提起诉讼吗?
~alphaa10:Yes I can。在November 21上是middle of the night。
GetHuman:您是否接触到HP,如果可以,怎么做?
~alphaa10:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码 GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~alphaa10 常见 HP 问题的列表)
~alphaa10:“ Returns”是我尝试使用to call的原因。
~alphaa10对HP客户服务的评价
GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~alphaa10:The way to obtain support is to distill your issues down to a single question. Most customer service people are trained to think in terms of single issues. *Once I had my single question in mind, I called the number and presented my question to the HP customer service representative (CSR). That CSR referred me to somebody else, who referred me (after about ** minutes) to the person whose training most closely matched my concern. **As a result, I was able to confirm that my method of solving the problem was correct, and obtain additional information.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~alphaa10:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~alphaa10:在沟通方面,我会给他们五分之三的four。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~alphaa10:为此,我要说出五分之二的five。
GetHuman:最后-对其他HP客户有何建议?
~alphaa10:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~alphaa10在November 21, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。