HP: On **** I posted a complaint regarding my C...

GetHuman用户~TheTelford3来自November 20th, 2017的HP条客户评论

~TheTelford3案的背景

GetHuman:~TheTelford3-您能告诉我们其他HP个客户何时提起诉讼吗?
~TheTelford3:Yes I can。在November 16th上是afternoon。
GetHuman:您是否接触到HP,如果可以,怎么做?
~TheTelford3:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码
GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TheTelford3 常见 HP 问题的列表)
~TheTelford3:“ Where to buy”是我尝试使用to call的原因。

~TheTelford3对HP客户服务的评价

GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TheTelford3:On **** I posted a complaint regarding my C*** Photosmart Printer. On **** I rec'd a call from "Art" @ *-***-***-**** ext. **. Discussed problem with him, told him I was fed up with HP and with the printer--It was junk. Art told me he could send me, via e-mail, an E-Coupon for $*** which I could use online to purchase another computer. Art was so nice and I appreciated him calling so much that I decided to take him up on the offer and buy another HP printer. He said he could have the coupon sent to my e-mail in about a half hour. I waited all day but no coupon. This is Monday, I have checked my e-mail and nothing is there. I called the phone * Art gave me and held on for ** min then hung up. I read some (many) reports of complaints about this number and I Now believe it is a scam. So, since I need a printer and am going shopping for anything but a HP.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~TheTelford3:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TheTelford3:在沟通方面,我会给他们五分之三的four。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~TheTelford3:为此,我要说出五分之二的one。
GetHuman:最后-对其他HP客户有何建议?
~TheTelford3:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TheTelford3在November 16th, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。

HP

2.69 of 5 stars | 298条评论

~TheTelford3的HP评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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