HP: I returned a printer to Walmart which I was to...
GetHuman用户~Martha Reed来自نوفمبر ٢٢، ٢٠١٧的HP条客户评论
~Martha Reed案的背景
GetHuman:~Martha Reed-您能告诉我们其他HP个客户何时提起诉讼吗?
~Martha Reed:Sure。在نوفمبر ١٢上是afternoon。
GetHuman:您是否接触到HP,如果可以,怎么做?
~Martha Reed:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码 GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Martha Reed 常见 HP 问题的列表)
~Martha Reed:“ Returns”是我尝试使用to call的原因。
~Martha Reed对HP客户服务的评价
GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Martha Reed:I returned a printer to Walmart which I was told to do by one of your techs yesterday.*Another tech named Ed also told me to return it since it was under warranty ( a two year one). Walmart would not refund it since I had not returned it in ** days. I tried calling the number on the Walmart receipt since they said I had to deal with HP. I was talking with someone - the second of two and I got cut off. They had my number so I expected them to call me back. They did not !!! What kind of customer service do you call the run around I have gotten. Terrible at this point ! I guess my next step is to call the Better Business Bureau. Martha Reed ***-***-**** or MReedC@aol.com.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~Martha Reed:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Martha Reed:在沟通方面,我会给他们五分之三的five。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~Martha Reed:为此,我要说出五分之二的five。
GetHuman:最后-对其他HP客户有何建议?
~Martha Reed:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Martha Reed在نوفمبر ١٢، ٢٠١٧发生的HP客户服务问题中得到了一些有用的反馈和措辞。