HP turned a simple problem into a nightmare. A...
GetHuman用户~small45来自November 5., 2017的HP条客户评论
~small45案的背景
GetHuman：~small45-您能告诉我们其他HP个客户何时提起诉讼吗？
~small45：Yeah。在November 4.上是middle of the night。
GetHuman：您是否接触到HP，如果可以，怎么做？
~small45：我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码：HP客户服务电话号码 GetHuman：这些常见的HP客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~small45 常见 HP 问题的列表）
~small45：“ Technical support”是我尝试使用to call的原因。
~small45对HP客户服务的评价
GetHuman：那么，您如何总结GetHuman的HP客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~small45：HP turned a simple problem into a nightmare. An $** printer was DOA. I had to spend over * hours talking to Customer Service. They did not return calls as promised. Had to call them again & again. C.S. promised to take care of authorizing a return, but never did. i finally found the web address of their return center & spent over ** minutes "chatting". They refused to take the return because it was over the ** day period they allow. Only it wasn't if you count the notification time as the week I spent talking to customer service. Then I called a number the chat person gave me & spent another ** minutes on the phone before they told me they could not take the return because it was over the ** day period they allow. Then I waited another ** minutes before a supervisor came on the line, and finally authorized the return.**Anybody who buys from HP should have their head examined. HP, and American Corporations in general, have given new meaning to the Reagan slogan "just say no
GetHuman：让我们量化一下您与HP联系的经验。在1到5的范围内，如何轻松解决HP问题？
~small45：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~small45：在沟通方面，我会给他们五分之三的five。
GetHuman：HP快速有效地解决问题的能力又如何呢？
~small45：为此，我要说出五分之二的five。
GetHuman：最后-对其他HP客户有何建议？
~small45：在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~small45在November 4., 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。