Bought an HP****b monitor, power button broke...

GetHuman用户~RUKidding来自noviembre 11º, 2017的HP条客户评论

~RUKidding案的背景

GetHuman:~RUKidding-您能告诉我们其他HP个客户何时提起诉讼吗?
~RUKidding:Yup。在noviembre 9º上是afternoon。
GetHuman:您是否接触到HP,如果可以,怎么做?
~RUKidding:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码
GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RUKidding 常见 HP 问题的列表)
~RUKidding:“ Technical Support”是我尝试使用to call的原因。

~RUKidding对HP客户服务的评价

GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RUKidding:Bought an HP****b monitor, power button broke ** days away from warranty. They wouldn't replace it with a new one or even offer to fix mine, they just said the only recourse I had was to accept a REURBISHED model in it's place! I don't want someone else's problems! Also couldn't understand their representatives and had to have them repeat themselves numberous times.The first rep too k all my info then hung up on me.HP!, Hire some Engish speaking, competent people if you*are going to sell your products in the US! I have to wait over a week to receive my refurb and that is one day from expiration of my warranty. How clever are they. *HP should have replaced this with a new monitor of equal value if they don't make this model anymore. I used to sell computers back in the day when HP WAS a good brand but it is not anymore and I would not agree to sell their products. I have read numerous reviews on other websites regarding HP as well and it seems that many of their products breakdown just
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~RUKidding:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RUKidding:在沟通方面,我会给他们五分之三的five。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~RUKidding:为此,我要说出五分之二的five。
GetHuman:最后-对其他HP客户有何建议?
~RUKidding:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RUKidding在noviembre 9º, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。

HP

2.69 of 5 stars | 298条评论

~RUKidding的HP评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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