HMRC: Answered quickly, but refused to deal with my q...
GetHuman用户~Boo来自नवंबर २८, २०१७的HMRC条客户评论
Background on ~Boo's case
GetHuman: ~Boo - can you tell our other HMRC customers when your case took place?
~Boo: Yes. It was late at night, on नवंबर २२.
GetHuman: Did you reach out to HMRC, and if so, how?
GetHuman: And which of these common HMRC customer issues best describes the reason you wanted to talk to them?
(Shows ~Boo a list of common HMRC problems)
~Boo: "Form request" was why I was trying to call.
~Boo's review of HMRC customer service
GetHuman: So how would you sum up your experience for GetHuman's HMRC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Boo: Answered quickly, but refused to deal with my query. Had to call the usual number that keeps you waiting for *** minutes. Ridiculous!
GetHuman: Let's quantify your experience contacting HMRC. On a scale of 1 to 5, how easy is it go get help on a HMRC problem?
~Boo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Boo: I'd give them a five out of five on communication.
GetHuman: And what about HMRC's ability to quickly and effectively address your problem?
~Boo: For that I would say five out of five.
GetHuman: And finally- any advice for other HMRC customers?
~Boo: 在一天中的早些时候或深夜给他们打电话。不要忘记HMRC可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Boo taken from his HMRC customer service problem that occurred on नवंबर २२, २०१७.