H&R Block: The person who answered the phone had very litt...

GetHuman用户~not satisfied customer来自November 18th, 2017的H&R Block条客户评论

~not satisfied customer案的背景

GetHuman:~not satisfied customer-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~not satisfied customer:Yeah。在November 17th上是morning。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
~not satisfied customer:我使用了我在GetHuman H&R Block客户电话号码页面上找到的800-472-5625号码:H&R Block客户服务电话号码
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~not satisfied customer 常见 H&R Block 问题的列表)
~not satisfied customer:“ Track a Tax Return”是我尝试使用to call的原因。

~not satisfied customer对H&R Block客户服务的评价

GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~not satisfied customer:The person who answered the phone had very little knowledge of the English language and kept saying what? i'm sorry? excuse me? and could not decipher what was being said due to th eir languagea barrier. Aside from this, she was on a headset and could not hear me either, and kept saying what? what? what? and I asked her if she was on a headset, which took her several times of my asking to get her to understand what that was, she finally said yes, and I asked her to remove it and pick up the phone so she could hear me but she didn't understand. It was crazy and a waste of my time.
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~not satisfied customer:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~not satisfied customer:在沟通方面,我会给他们五分之三的five。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~not satisfied customer:为此,我要说出五分之二的one。
GetHuman:最后-对其他H&R Block客户有何建议?
~not satisfied customer:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~not satisfied customer在November 17th, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。

H&R Block

1.57 of 5 stars | 256条评论

~not satisfied customer的H&R Block评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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