H&R Block: I had an agent in Fargo named Jean and she was...

GetHuman用户~Never_again来自novembre 21, 2017的H&R Block条客户评论

~Never_again案的背景

GetHuman:~Never_again-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~Never_again:Yes I can。在novembre 17上是late at night。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
~Never_again:我使用了我在GetHuman H&R Block客户电话号码页面上找到的800-472-5625号码:H&R Block客户服务电话号码
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Never_again 常见 H&R Block 问题的列表)
~Never_again:“ File a Return”是我尝试使用to call的原因。

~Never_again对H&R Block客户服务的评价

GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Never_again:I had an agent in Fargo named Jean and she was terrible. We are a young family with little money. When she saw what she made she said "How do you make rent? Friends and family??" No, we save everything and never buy anything new. She would laugh at us in a very snide way if we didn't know the answer to a question and would cut us off when we would try to explain anything to her. She treated us like young stupid kids. We had our small child with us, and before we left she said that we needed to leave him home next time. I would have understood if he had been disruptive but he sat on my lap playing with a book the ENTIRE time, and when he did start to get bored I would go walk around while she talked to my husband. She was just so unnecessarily rude and impatient that we canceled our follow up appointment and went to get our taxes done else ware. There was no way I was going to give her the $*** she was charging us (and told us we couldn't afford anyway.) Ugh, talk about rude.
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~Never_again:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Never_again:在沟通方面,我会给他们五分之三的five。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~Never_again:为此,我要说出五分之二的four。
GetHuman:最后-对其他H&R Block客户有何建议?
~Never_again:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Never_again在novembre 17, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。

H&R Block

1.57 of 5 stars | 256条评论

~Never_again的H&R Block评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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