H. H. Gregg: CUSTOMER SERVICE FROM HH GREGG Appliance stores...
GetHuman用户~Catlen来自November 25., 2017的H. H. Gregg条客户评论
~Catlen案的背景
GetHuman:~Catlen-您能告诉我们其他H. H. Gregg个客户何时提起诉讼吗?
~Catlen:Yes I can。在November 18.上是late at night。
GetHuman:您是否接触到H. H. Gregg,如果可以,怎么做?
GetHuman:这些常见的H. H. Gregg客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Catlen 常见 H. H. Gregg 问题的列表)
~Catlen:“ Repairs”是我尝试使用to call的原因。
~Catlen对H. H. Gregg客户服务的评价
GetHuman:那么,您如何总结GetHuman的H. H. Gregg客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Catlen:CUSTOMER SERVICE FROM HH GREGG Appliance stores: Have been approved for rebate since Nov. **th and have called customer service at *** and local Asheville store and promised rebate by email by Dec. **nd. On Monday Jan. *th customer service recorded messages said high volume call back....throughout the day. Now Jan *th.still no rebate.*I just sat on phone for ** minutes to get a live customer service clerk. I finally got it out of her.....they have cancelled ALL e-rebates and are now mailing gift cards which I should receive in ** to ** days. SO....there was a problem with rebate center.....YES....on everyones rebates....YES and they just figured it out....YES and it will be mailed when.....today. *Customer service is a RARE service these days! *Been waiting since November and they have claimed * times it was sent...now admit a problem! Long wait and still waiting......
GetHuman:让我们量化一下您与H. H. Gregg联系的经验。在1到5的范围内,如何轻松解决H. H. Gregg问题?
~Catlen:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Catlen:在沟通方面,我会给他们五分之三的three。
GetHuman:H. H. Gregg快速有效地解决问题的能力又如何呢?
~Catlen:为此,我要说出五分之二的two。
GetHuman:最后-对其他H. H. Gregg客户有何建议?
~Catlen:在一天中的早些时候或深夜给他们打电话。不要忘记H. H. Gregg可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Catlen在November 18., 2017发生的H. H. Gregg客户服务问题中得到了一些有用的反馈和措辞。