Groupon: When I called I was shocked to hear the wait wa...
GetHuman用户~Not happy customer来自November 24, 2017的Groupon条客户评论
~Not happy customer案的背景
GetHuman：~Not happy customer-您能告诉我们其他Groupon个客户何时提起诉讼吗？
~Not happy customer：Yup。在November 17上是evening。
GetHuman：您是否接触到Groupon，如果可以，怎么做？
~Not happy customer：我使用在GetHuman Groupon客户服务联系信息页面上找到的help page：联系Groupon客户服务 GetHuman：这些常见的Groupon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Not happy customer 常见 Groupon 问题的列表）
~Not happy customer：“ Update Account Info”是我尝试使用to contact的原因。
~Not happy customer对Groupon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Groupon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Not happy customer：When I called I was shocked to hear the wait was **-** minutes!!! I work for a very service organization and we would NEVER treat our members like that!!! It took me * days to get to talk to someone!!! First day, I actually thought they were kidding, so I waited from *:** until they disconnected me, they had closed at *pm!!! Second day, I took the call back option, they called me back after * hours, I missed the call. Third day, I waited ** minutes to then get disconnected again! Then took the call back number option, they called me back and Finally was able to talk to a customer service rep!! OMG!! All of this for her to tell me their system made a mistake that is why I could return my item online!!! What a mess! I hope no one has to EVER have to call them!!!
GetHuman：让我们量化一下您与Groupon联系的经验。在1到5的范围内，如何轻松解决Groupon问题？
~Not happy customer：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Not happy customer：在沟通方面，我会给他们五分之三的four。
GetHuman：Groupon快速有效地解决问题的能力又如何呢？
~Not happy customer：为此，我要说出五分之二的three。
GetHuman：最后-对其他Groupon客户有何建议？
~Not happy customer：尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Not happy customer在November 17, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。