Groupon: When I called I was shocked to hear the wait wa...

GetHuman用户~Not happy customer来自November 24th, 2017的Groupon条客户评论

~Not happy customer案的背景

GetHuman:~Not happy customer-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~Not happy customer:Yup。在November 17th上是evening。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~Not happy customer:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务
GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Not happy customer 常见 Groupon 问题的列表)
~Not happy customer:“ Voucher Code Won't Work”是我尝试使用to contact的原因。

~Not happy customer对Groupon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Not happy customer:When I called I was shocked to hear the wait was **-** minutes!!! I work for a very service organization and we would NEVER treat our members like that!!! It took me * days to get to talk to someone!!! First day, I actually thought they were kidding, so I waited from *:** until they disconnected me, they had closed at *pm!!! Second day, I took the call back option, they called me back after * hours, I missed the call. Third day, I waited ** minutes to then get disconnected again! Then took the call back number option, they called me back and Finally was able to talk to a customer service rep!! OMG!! All of this for her to tell me their system made a mistake that is why I could return my item online!!! What a mess! I hope no one has to EVER have to call them!!!
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~Not happy customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Not happy customer:在沟通方面,我会给他们五分之三的four。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~Not happy customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Groupon客户有何建议?
~Not happy customer:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Not happy customer在November 17th, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。

Groupon

2.83 of 5 stars | 1029条评论

~Not happy customer的Groupon评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

GetHuman收集和分发Groupon之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Groupon关联。

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