Watch out, the "Groupon Promise" is a fake mark...
GetHuman用户~davids来自November 8, 2017的Groupon条客户评论
~davids案的背景
GetHuman：~davids-您能告诉我们其他Groupon个客户何时提起诉讼吗？
~davids：Sure。在November 2上是late at night。
GetHuman：您是否接触到Groupon，如果可以，怎么做？
~davids：我使用在GetHuman Groupon客户服务联系信息页面上找到的help page：联系Groupon客户服务 GetHuman：这些常见的Groupon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~davids 常见 Groupon 问题的列表）
~davids：“ Fraud”是我尝试使用to contact的原因。
~davids对Groupon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Groupon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~davids：Watch out, the "Groupon Promise" is a fake marketing gimmick. I purchased a groupon from a local restaurant and the restaurant refused to accept it as they thought it might be a copy or a fake. Quite shocking to have them insinuate that I was a common criminal when I was trying to redeem a valid purchase. I contacted Groupon customer service, told them about my unpleasant experience and asked for a refund per their "promise" that "If the experience using your Groupon ever lets you down, we'll make it right or return your purchase.". They refused to refund my credit card and told me I'd have to wait until they resolved the issue with the owner of the restaurant. After three weeks went by and they still would not issue a refund. I finally had to file a complaint with my credit card company and get them to reverse the charge. Quite the hassle. I'll never use the site again. A deal is not a deal if it's not worth anything.
GetHuman：让我们量化一下您与Groupon联系的经验。在1到5的范围内，如何轻松解决Groupon问题？
~davids：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~davids：在沟通方面，我会给他们五分之三的five。
GetHuman：Groupon快速有效地解决问题的能力又如何呢？
~davids：为此，我要说出五分之二的two。
GetHuman：最后-对其他Groupon客户有何建议？
~davids：尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~davids在November 2, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。