Grohe America Inc.: ** in the queue means NOTHING but you have a tw...
GetHuman用户~anne来自November 27th, 2017的Grohe America Inc.条客户评论
~anne案的背景
GetHuman:~anne-您能告诉我们其他Grohe America Inc.个客户何时提起诉讼吗?
~anne:Yes。在November 20th上是middle of the night。
GetHuman:您是否接触到Grohe America Inc.,如果可以,怎么做?
GetHuman:这些常见的Grohe America Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anne 常见 Grohe America Inc. 问题的列表)
~anne:“ Returns”是我尝试使用to call的原因。
~anne对Grohe America Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Grohe America Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anne:** in the queue means NOTHING but you have a twenty minute wait only to be put on hold again.*This is my third attempt to replace my Grohe Bridgeford handle that broke right off at the base. I've dealt with ** months of "it's on backorder" and struggling to use a handleless faucet. They offered to send me a silver one * months ago (our's is oil rubbed bronze and it requires disassembling the whole faucet to temporarily replace it) It's a $**** faucet. I was repeatedly put on hold for prolonged periods of time, only to be told "it's on backorder and the factory says it's due in next week". Manager Deedra told me she would check into it and give me a call back (that was yesterday and still no call) Obviously there must be a widespread problem with this faucet if parts aren't available for over * months*******.DON'T BUY GROHE!
GetHuman:让我们量化一下您与Grohe America Inc.联系的经验。在1到5的范围内,如何轻松解决Grohe America Inc.问题?
~anne:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anne:在沟通方面,我会给他们五分之三的one。
GetHuman:Grohe America Inc.快速有效地解决问题的能力又如何呢?
~anne:为此,我要说出五分之二的two。
GetHuman:最后-对其他Grohe America Inc.客户有何建议?
~anne:在一天中的早些时候或深夜给他们打电话。不要忘记Grohe America Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anne在November 20th, 2017发生的Grohe America Inc.客户服务问题中得到了一些有用的反馈和措辞。