Greyhound: Truly the worst I've ever encountered. They ca...
GetHuman用户~DS来自November 22nd, 2017的Greyhound条客户评论
~DS案的背景
GetHuman:~DS-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~DS:Yes。在November 18th上是afternoon。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DS 常见 Greyhound 问题的列表)
~DS:“ Make a booking”是我尝试使用to call的原因。
~DS对Greyhound客户服务的评价
GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DS:Truly the worst I've ever encountered. They cannot change a ticket. Only explanation: "We are unable to do that. You have to call customer service." Of course, customer service is not open on Sundays. "You have to go to the station." (!!) * The call-back I had agreed to to rate their service called minutes later with the following recording: "I'm sorry, we are out of service. Please call back later."* No wonder bus transportation still has such a disreputable image.
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~DS:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DS:在沟通方面,我会给他们五分之三的one。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~DS:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
~DS:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DS在November 18th, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。