Greyhound: The person behind the counter made a mistake on...
GetHuman用户~cjones来自novembre 13º, 2017的Greyhound条客户评论
~cjones案的背景
GetHuman:~cjones-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~cjones:Yeah。在novembre 6º上是afternoon。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cjones 常见 Greyhound 问题的列表)
~cjones:“ Insurance claim”是我尝试使用to call的原因。
~cjones对Greyhound客户服务的评价
GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cjones:The person behind the counter made a mistake on my ticket. Very hesitant to give me back my refund. She finally gave it back, but took the whole ***.** back and did not explain to me that it would not go back into my account right away.At this time I have purchased tickets twice, that gave me a neg balance.I am having a problem getting my money back in a timely fashion.I am so disapointed in the customer services at Greyhound Port Authorty ticket department. Everyone appeared to be so unhappy. I ask the agent If she was having a bad day, she answered yes she was. I hope that something can be done. The employer ***** appeared to be angry,tired, and refused to give the right information.
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~cjones:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cjones:在沟通方面,我会给他们五分之三的one。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~cjones:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
~cjones:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cjones在novembre 6º, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。