Green Tree Servicing: Avoid this company at all cost.... my loan was...

GetHuman用户~rj来自November 23, 2017的Green Tree Servicing条客户评论

~rj案的背景

GetHuman:~rj-您能告诉我们其他Green Tree Servicing个客户何时提起诉讼吗?
~rj:Sure。在November 14上是morning。
GetHuman:您是否接触到Green Tree Servicing,如果可以,怎么做?
~rj:我使用了我在GetHuman Green Tree Servicing客户电话号码页面上找到的800-643-0202号码:Green Tree Servicing客户服务电话号码
GetHuman:这些常见的Green Tree Servicing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rj 常见 Green Tree Servicing 问题的列表)
~rj:“ Extension”是我尝试使用to call的原因。

~rj对Green Tree Servicing客户服务的评价

GetHuman:那么,您如何总结GetHuman的Green Tree Servicing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rj:Avoid this company at all cost.... my loan was acquired by this company approximately one year ago. I have never been delinquent on a payment and I have always made my payment one month in advance. I have had to call this company every month to have my payments reapplied correctly as they apply my payment to principal and show I am delinquent. This company is very inept and unable to fix this problem. Today when I call I was told by the customer service manager - Casey "I keep giving them changing information on how to apply my payments and I make my payments to early" this situation is still not resolved. I have never had an issue with the other mortgage companies (my loan has been sold twice). I have never changed the way I make my payments, I still make a small additional payment on each payment to be applied to principle and they keep applying my entire payment to "principle only" instead of applying it to my payment. After researching the customer complaint on multipl
GetHuman:让我们量化一下您与Green Tree Servicing联系的经验。在1到5的范围内,如何轻松解决Green Tree Servicing问题?
~rj:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rj:在沟通方面,我会给他们五分之三的three。
GetHuman:Green Tree Servicing快速有效地解决问题的能力又如何呢?
~rj:为此,我要说出五分之二的four。
GetHuman:最后-对其他Green Tree Servicing客户有何建议?
~rj:在一天中的早些时候或深夜给他们打电话。不要忘记Green Tree Servicing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rj在November 14, 2017发生的Green Tree Servicing客户服务问题中得到了一些有用的反馈和措辞。

Green Tree Servicing

1.90 of 5 stars | 72条评论

~rj的Green Tree Servicing评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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