Green Dot: None of the numbers on the website were working...
GetHuman用户~Esther2015来自November 25, 2017的Green Dot条客户评论
~Esther2015案的背景
GetHuman:~Esther2015-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~Esther2015:Yup。在November 20上是morning。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Esther2015 常见 Green Dot 问题的列表)
~Esther2015:“ Refund”是我尝试使用to call的原因。
~Esther2015对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Esther2015:None of the numbers on the website were working so I drove to the address posted on their website. When I got to the corporate office they said that their lines are down and they are working on fixing it. I spoke with a representative and she told me to call ********** and I did. I called, gave them all my info, and I had my money refunded via paypal within * minutes. It ***** that I had to go all the way to corporate to get my money but it was all worth it.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~Esther2015:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Esther2015:在沟通方面,我会给他们五分之三的two。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~Esther2015:为此,我要说出五分之二的three。
GetHuman:最后-对其他Green Dot客户有何建议?
~Esther2015:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Esther2015在November 20, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。