Green Dot: Knowing that my card was about to expire I revi...
GetHuman用户~kankantx来自November 23rd, 2017的Green Dot条客户评论
~kankantx案的背景
GetHuman:~kankantx-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~kankantx:Yes。在November 18th上是middle of the night。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kankantx 常见 Green Dot 问题的列表)
~kankantx:“ Refund”是我尝试使用to call的原因。
~kankantx对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kankantx:Knowing that my card was about to expire I reviewed the website and then contacted Green Dot CS. First all the calls, always rollover to a NON U.S. Site. Secondly * times I was told my card was mailed but still today have not received. A couple of days ago, my *th call, they said they would resend the card via fed ex and waive fee. To call back with tracking number. I did so today, and wouldn't you know, no NOTES on my account about the fed ex. I'm definitely ending my relationship with GREEN DOT!
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~kankantx:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kankantx:在沟通方面,我会给他们五分之三的three。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~kankantx:为此,我要说出五分之二的one。
GetHuman:最后-对其他Green Dot客户有何建议?
~kankantx:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kankantx在November 18th, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。