Green Dot: I was trying to reload online my Walmart debit...
GetHuman用户~Benkosbi来自November 25, 2017的Green Dot条客户评论
~Benkosbi案的背景
GetHuman:~Benkosbi-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~Benkosbi:Yes。在November 19上是evening。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Benkosbi 常见 Green Dot 问题的列表)
~Benkosbi:“ Setup an account”是我尝试使用to call的原因。
~Benkosbi对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Benkosbi:I was trying to reload online my Walmart debit card with a MoneyPak but after filling up the form I got a message saying that the transaction could not be completed at that moment and that I should try later. When I did so, I got another message saying that the MoneyPak number I had entered had already been used. With that, apparently my money is in limboland. I trued to contact customer support on the phone, but all I got was computer answering with no possibility of human help and I could not get a solution to my problem from a computer. I wonder if I will end up loosing my money. I filled a complain.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~Benkosbi:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Benkosbi:在沟通方面,我会给他们五分之三的one。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~Benkosbi:为此,我要说出五分之二的three。
GetHuman:最后-对其他Green Dot客户有何建议?
~Benkosbi:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Benkosbi在November 19, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。