Green Dot: I bought a MoneyPak reload in good faith. They...
GetHuman用户~STEVE 来自November 15th, 2017的Green Dot条客户评论
~STEVE 案的背景
GetHuman:~STEVE -您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~STEVE :Sure。在November 10th上是late at night。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~STEVE 常见 Green Dot 问题的列表)
~STEVE :“ Lost Item”是我尝试使用to call的原因。
~STEVE 对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~STEVE :I bought a MoneyPak reload in good faith. They put a block on it because they said someone else tried to use it. It was NOT scratched off. Then they made me fax my receipt AND the MoneyPak card. It has been * days, they have told me each day it would be resolved. Now they are saying it will be another * to * business days. I am planning on filing a suit, and notifying the district attorney and FBI for Mail Fraud, and take civil action because of deceptive trade and practices. I am amazed that there are hundreds if not thousands of similar complaints that no one has filed for a class action lawsuit. Their calls are all handled by people in the Phillipines. They are posting a FALSE phone number for their corporate headquarters.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~STEVE :为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~STEVE :在沟通方面,我会给他们五分之三的one。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~STEVE :为此,我要说出五分之二的three。
GetHuman:最后-对其他Green Dot客户有何建议?
~STEVE :在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~STEVE 在November 10th, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。