Green Dot: I am a disabled American, who regularly used yo...
GetHuman用户~Kim Bryant来自November 25th, 2017的Green Dot条客户评论
~Kim Bryant案的背景
GetHuman:~Kim Bryant-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~Kim Bryant:Yup。在November 18th上是afternoon。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kim Bryant 常见 Green Dot 问题的列表)
~Kim Bryant:“ Pay bill”是我尝试使用to call的原因。
~Kim Bryant对Green Dot客户服务的评价
GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kim Bryant:I am a disabled American, who regularly used your Green dot card company. I was unable to get out of my house yesterday, due to my disability. I sent my daughter to purchase my reload cards. I needed two for $***.** a piece. She got to the register and the sales associate David. Told her she was purchasing the wrong cards. He told her the cards she was purchasing was for Paypal. He then walked around the counter picked up the green dot credit cards and told her that was what she wanted. She purchased them. When she returned home I told her the cards were wrong. I then called the store and the same gentlemen David. Told me that a manager would be able to refund the purchase in the morning. This morning she and I went to the store only to find that once again David was wrong. I was told to contact customer service like I had already been trying to do for the last ** hours. Only reaching automated machines. I finally got the corporate number, I was hung up on several times due to your in
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~Kim Bryant:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kim Bryant:在沟通方面,我会给他们五分之三的one。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~Kim Bryant:为此,我要说出五分之二的one。
GetHuman:最后-对其他Green Dot客户有何建议?
~Kim Bryant:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kim Bryant在November 18th, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。