Google: They tell you up front that you will wait so ex...

GetHuman用户~Tate87来自November 26., 2017的Google条客户评论

~Tate87案的背景

GetHuman:~Tate87-您能告诉我们其他Google个客户何时提起诉讼吗?
~Tate87:Sure。在November 25.上是morning。
GetHuman:您是否接触到Google,如果可以,怎么做?
~Tate87:我使用了我在GetHuman Google客户电话号码页面上找到的650-253-0000号码:Google客户服务电话号码
GetHuman:这些常见的Google客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tate87 常见 Google 问题的列表)
~Tate87:“ Account access”是我尝试使用to call的原因。

~Tate87对Google客户服务的评价

GetHuman:那么,您如何总结GetHuman的Google客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tate87:They tell you up front that you will wait so expect that much time and then some,If you are looking for help forget it they are only a call center there is no support it's all web based any problem you have can only be helped by others on the forum that had the same problem as you and now help others on the forum I went through all of Chromes tips to help my problem none worked , I posted on the forum over a week ago no response. so pretty much expect no help and you are left to figure it out on your own. The person answering the call at this number was very polite and helped as much as she could but admitted to me they can't help they basically just answer the phone. This is very sad for Google, tells me they do not care about their consumers
GetHuman:让我们量化一下您与Google联系的经验。在1到5的范围内,如何轻松解决Google问题?
~Tate87:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tate87:在沟通方面,我会给他们五分之三的two。
GetHuman:Google快速有效地解决问题的能力又如何呢?
~Tate87:为此,我要说出五分之二的one。
GetHuman:最后-对其他Google客户有何建议?
~Tate87:在一天中的早些时候或深夜给他们打电话。不要忘记Google可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tate87在November 25., 2017发生的Google客户服务问题中得到了一些有用的反馈和措辞。

Google

1.56 of 5 stars | 732条评论

~Tate87的Google评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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