Google Play: I had an awful call with an agent named Anthony...

GetHuman用户~Dudewasrude来自November 28., 2017的Google Play条客户评论

~Dudewasrude案的背景

GetHuman:~Dudewasrude-您能告诉我们其他Google Play个客户何时提起诉讼吗?
~Dudewasrude:Yup。在November 22.上是morning。
GetHuman:您是否接触到Google Play,如果可以,怎么做?
~Dudewasrude:我使用了我在GetHuman Google Play客户电话号码页面上找到的855-836-3987号码:Google Play客户服务电话号码
GetHuman:这些常见的Google Play客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dudewasrude 常见 Google Play 问题的列表)
~Dudewasrude:“ Recover Account”是我尝试使用to call的原因。

~Dudewasrude对Google Play客户服务的评价

GetHuman:那么,您如何总结GetHuman的Google Play客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dudewasrude:I had an awful call with an agent named Anthony. He called me a liar when I couldn't find a book I had purchased with Google. He couldn't find the transaction and denied it was purchased. I got the charge from my bank and called back asking for a supervisor. Got Anthony again where he argued with me, talked over me, and finally hung up on me. I never yelled at him, cussed, called him names, nothing, just asked for a supervisor. He was the rudest person I have ever spoken to and hung up on me!! I called back and reported him to a supervisor, he should be fired!
GetHuman:让我们量化一下您与Google Play联系的经验。在1到5的范围内,如何轻松解决Google Play问题?
~Dudewasrude:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dudewasrude:在沟通方面,我会给他们五分之三的three。
GetHuman:Google Play快速有效地解决问题的能力又如何呢?
~Dudewasrude:为此,我要说出五分之二的two。
GetHuman:最后-对其他Google Play客户有何建议?
~Dudewasrude:在一天中的早些时候或深夜给他们打电话。不要忘记Google Play可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dudewasrude在November 22., 2017发生的Google Play客户服务问题中得到了一些有用的反馈和措辞。

Google Play

3.90 of 5 stars | 184条评论

~Dudewasrude的Google Play评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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