Glasses.com: I ordered glasses with prescription lensesapril...
GetHuman用户~TruIslander来自November 16th, 2017的Glasses.com条客户评论
~TruIslander案的背景
GetHuman：~TruIslander-您能告诉我们其他Glasses.com个客户何时提起诉讼吗？
~TruIslander：Sure。在November 12th上是late at night。
GetHuman：您是否接触到Glasses.com，如果可以，怎么做？
GetHuman：这些常见的Glasses.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~TruIslander 常见 Glasses.com 问题的列表）
~TruIslander：“ Make a purchase”是我尝试使用to call的原因。
~TruIslander对Glasses.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Glasses.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~TruIslander：I ordered glasses with prescription lensesapril *th, my order was completed by april **th so * weeks from that date I was suppose to recieve my glasses. They sent an email saying that they will contact me when the glasses are shipped out. Never got a notice. On my order history online, it says lab processing. So * weeks later, I recieved the package. It only had the frames, no lenses what so ever. I called the company and they apologized, they even stated that their invoices said nothing was suppose to be shipped out. So they emailed me a shipping label and i shipped the glasses back the next day. They did give me a refund of **% off and them half off the entire order because I had to complain a second time, because apparently they misplaced my lenses order and they have to start all over again. They are suppose to ship the *nd ones overnight, I still waiting to see if I get the *nd pair.
GetHuman：让我们量化一下您与Glasses.com联系的经验。在1到5的范围内，如何轻松解决Glasses.com问题？
~TruIslander：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~TruIslander：在沟通方面，我会给他们五分之三的five。
GetHuman：Glasses.com快速有效地解决问题的能力又如何呢？
~TruIslander：为此，我要说出五分之二的five。
GetHuman：最后-对其他Glasses.com客户有何建议？
~TruIslander：在一天中的早些时候或深夜给他们打电话。不要忘记Glasses.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~TruIslander在November 12th, 2017发生的Glasses.com客户服务问题中得到了一些有用的反馈和措辞。