Getaway ASAP: I had a horrible experience with GetawayASAP. W...

GetHuman用户~StephenieM来自November 21, 2017的Getaway ASAP条客户评论

~StephenieM案的背景

GetHuman:~StephenieM-您能告诉我们其他Getaway ASAP个客户何时提起诉讼吗?
~StephenieM:Yes。在November 11上是evening。
GetHuman:您是否接触到Getaway ASAP,如果可以,怎么做?
~StephenieM:我使用在GetHuman Getaway ASAP客户服务联系信息页面上找到的email:联系Getaway ASAP客户服务
GetHuman:这些常见的Getaway ASAP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~StephenieM 常见 Getaway ASAP 问题的列表)
~StephenieM:“ Loyalty program”是我尝试使用to contact的原因。

~StephenieM对Getaway ASAP客户服务的评价

GetHuman:那么,您如何总结GetHuman的Getaway ASAP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~StephenieM:I had a horrible experience with GetawayASAP. When I booked my tickets I hadn't heard of the company before so I called in to talk to a customer service representative. She told me that I couldn't book more than a year in advance (this had been a visa requirement of mine) but if I gave them plenty of notice I could instead book as far out as possible and then change my ticket at a later date for a fee. When I contacted GetawayASAP to do so they told me that this was false and then refused to believe me even though I had confirmed with a customer service rep many times. They then treated me to the lowest level of customer service considered polite, refused to forward my concerns on to a manager and seemed to only have the priority of getting rid of me as soon as possible. Not only did I have to cancel my return ticket without any form of a refund I had to go to a different provider to book my return ticket. They used me for money and then had no responsible concerns about my experience
GetHuman:让我们量化一下您与Getaway ASAP联系的经验。在1到5的范围内,如何轻松解决Getaway ASAP问题?
~StephenieM:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~StephenieM:在沟通方面,我会给他们五分之三的two。
GetHuman:Getaway ASAP快速有效地解决问题的能力又如何呢?
~StephenieM:为此,我要说出五分之二的five。
GetHuman:最后-对其他Getaway ASAP客户有何建议?
~StephenieM:尽早或晚些时候与他们打交道。不要忘记Getaway ASAP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~StephenieM在November 11, 2017发生的Getaway ASAP客户服务问题中得到了一些有用的反馈和措辞。

Getaway ASAP

3.00 of 5 stars | 4条评论

~StephenieM的Getaway ASAP评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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