Communication? Does Georgia Power communicate...
GetHuman用户~jst来自November 16th, 2017的Georgia Power条客户评论
~jst案的背景
GetHuman:~jst-您能告诉我们其他Georgia Power个客户何时提起诉讼吗?
~jst:Yes I can。在November 13th上是afternoon。
GetHuman:您是否接触到Georgia Power,如果可以,怎么做?
GetHuman:这些常见的Georgia Power客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jst 常见 Georgia Power 问题的列表)
~jst:“ Book appointment”是我尝试使用to call的原因。
~jst对Georgia Power客户服务的评价
GetHuman:那么,您如何总结GetHuman的Georgia Power客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jst:Communication? Does Georgia Power communicate? All I can ever get is a menu - do humans work there? We live in a historic neighborhood with frequent - very frequent - outages. I can understand that the lines cannot be buried, but there is no excuse for GP failing to cut tree limbs out of the right of way and off the power lines. Unfortunately, GP leaves the limbs and trees to fall and take the power out with them. We don't need a thunderstorm to cause an outage, or wind, or even a light breeze - outages are random and down to almost one per week now. Sometimes it takes hours to restore power. The service is worse then horrible and talking to anyone is impossible. It must cost as much to hire people to answer the phone as it does to cut trees off the power lines and GP does not want to pay for either.
GetHuman:让我们量化一下您与Georgia Power联系的经验。在1到5的范围内,如何轻松解决Georgia Power问题?
~jst:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jst:在沟通方面,我会给他们五分之三的five。
GetHuman:Georgia Power快速有效地解决问题的能力又如何呢?
~jst:为此,我要说出五分之二的three。
GetHuman:最后-对其他Georgia Power客户有何建议?
~jst:在一天中的早些时候或深夜给他们打电话。不要忘记Georgia Power可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jst在November 13th, 2017发生的Georgia Power客户服务问题中得到了一些有用的反馈和措辞。