General Motors: I was told with the steering recall by Capitol...

GetHuman用户~aron montgomery 来自November 21., 2017的General Motors条客户评论

~aron montgomery 案的背景

GetHuman:~aron montgomery -您能告诉我们其他General Motors个客户何时提起诉讼吗?
~aron montgomery :Sure。在November 12.上是late at night。
GetHuman:您是否接触到General Motors,如果可以,怎么做?
~aron montgomery :我使用了我在GetHuman General Motors客户电话号码页面上找到的800-462-8782号码:General Motors客户服务电话号码
GetHuman:这些常见的General Motors客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~aron montgomery 常见 General Motors 问题的列表)
~aron montgomery :“ Repairs”是我尝试使用to call的原因。

~aron montgomery 对General Motors客户服务的评价

GetHuman:那么,您如何总结GetHuman的General Motors客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~aron montgomery :I was told with the steering recall by Capitol cheverolet that since they did not have a letter sent to them that even though the steering wheel had locked up my wife and son that it would be ok to still drive the **** malibu that was on the recall list published by GM themselves that we had to pay for it and would be reinbursed, so I aske the service tech. How could my wife and son drive a vehicle that is unsafe after I have already told you that the wheel had locked up on both of them prior to bringing it to you. He had no comment and said that we can not repair it without a letter, which I understood, but still told me and my wife that it would be ok to drive the car with her and my baby in it. I have purchased * chevy's in the past ** years and this is how a regular customer gets treated. I am also a retired Army vet and father is a retired Marine vet * timesin Vietnam, my son is currently in the Airforce * time Afghan*Irac vet who has purchased chevy's and my younger son is in the
GetHuman:让我们量化一下您与General Motors联系的经验。在1到5的范围内,如何轻松解决General Motors问题?
~aron montgomery :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~aron montgomery :在沟通方面,我会给他们五分之三的two。
GetHuman:General Motors快速有效地解决问题的能力又如何呢?
~aron montgomery :为此,我要说出五分之二的one。
GetHuman:最后-对其他General Motors客户有何建议?
~aron montgomery :在一天中的早些时候或深夜给他们打电话。不要忘记General Motors可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~aron montgomery 在November 12., 2017发生的General Motors客户服务问题中得到了一些有用的反馈和措辞。

General Motors

2.50 of 5 stars | 39条评论

~aron montgomery 的General Motors评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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