Geek Squad: "Cheat Squad" would be a more appropriate compa...

GetHuman用户~jameskingsley来自November 26th, 2017的Geek Squad条客户评论

~jameskingsley案的背景

GetHuman:~jameskingsley-您能告诉我们其他Geek Squad个客户何时提起诉讼吗?
~jameskingsley:Yeah。在November 18th上是evening。
GetHuman:您是否接触到Geek Squad,如果可以,怎么做?
~jameskingsley:我使用了我在GetHuman Geek Squad客户电话号码页面上找到的800-433-5778号码:Geek Squad客户服务电话号码
GetHuman:这些常见的Geek Squad客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jameskingsley 常见 Geek Squad 问题的列表)
~jameskingsley:“ Technical Support”是我尝试使用to call的原因。

~jameskingsley对Geek Squad客户服务的评价

GetHuman:那么,您如何总结GetHuman的Geek Squad客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jameskingsley:"Cheat Squad" would be a more appropriate company name. Seems the company's business model to "sell the $*** protection plan" and don't worry about the fall out if your skill set is subpar for making in house repairs*******. A simple task of installing a new hard drive on the HP laptop left for repair resulted in four missing screws on the underside. Plus the keyboard was not intact (hard to guess what spare parts may have ended up on the work table) and eight keys on the keyboard would not function. Upon return to the store to report the condition I was told "we are not authorized to open the case" *******The case had to be opened to install the hard drive******* Turns out, they lied to me and I never needed a new hard drive in the first place. They claimed I needed a new hard drive because they are not qualified to remove the malware or viruses that were on there in the first place. I had to find another company to get it cleaned up and fixed. I ended up finding SafePCFix based o
GetHuman:让我们量化一下您与Geek Squad联系的经验。在1到5的范围内,如何轻松解决Geek Squad问题?
~jameskingsley:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jameskingsley:在沟通方面,我会给他们五分之三的two。
GetHuman:Geek Squad快速有效地解决问题的能力又如何呢?
~jameskingsley:为此,我要说出五分之二的one。
GetHuman:最后-对其他Geek Squad客户有何建议?
~jameskingsley:在一天中的早些时候或深夜给他们打电话。不要忘记Geek Squad可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jameskingsley在November 18th, 2017发生的Geek Squad客户服务问题中得到了一些有用的反馈和措辞。

Geek Squad

2.80 of 5 stars | 49条评论

~jameskingsley的Geek Squad评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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