Gateway Computers: Purchased a Gateway One ZX**** on ******** and...
GetHuman用户~Gatekeeper1来自Oktober 28, 2017的Gateway Computers条客户评论
~Gatekeeper1案的背景
GetHuman:~Gatekeeper1-您能告诉我们其他Gateway Computers个客户何时提起诉讼吗?
~Gatekeeper1:Yeah。在Oktober 26上是afternoon。
GetHuman:您是否接触到Gateway Computers,如果可以,怎么做?
GetHuman:这些常见的Gateway Computers客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Gatekeeper1 常见 Gateway Computers 问题的列表)
~Gatekeeper1:“ Returns”是我尝试使用to call的原因。
~Gatekeeper1对Gateway Computers客户服务的评价
GetHuman:那么,您如何总结GetHuman的Gateway Computers客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Gatekeeper1:Purchased a Gateway One ZX**** on ******** and attempted to set it up which was somewhat difficult as Gateway doesn't include an owners manual. I could not get the wireless keyboard & mouse to work. I tried calling Gateway support on (*) occasions and kept getting disconnected after going through the "voice prompts". I emailed (*) times and kept getting a response unrelated to my problem. All I wanted was an answer to a simple question of whether or not my PC uses an external plug-in receiver for the keyboard and mouse or was it internal. I wasn't sure if a device was missing or not. Customer support was unwilling to give me an answer and kept trying to sell me support time at $*.** a minute in order to get an answer. Ridiculous!! I had to find my own answer after some online research. I will never but a Gateway product again until they fire all of their customer support people and start over.
GetHuman:让我们量化一下您与Gateway Computers联系的经验。在1到5的范围内,如何轻松解决Gateway Computers问题?
~Gatekeeper1:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Gatekeeper1:在沟通方面,我会给他们五分之三的five。
GetHuman:Gateway Computers快速有效地解决问题的能力又如何呢?
~Gatekeeper1:为此,我要说出五分之二的one。
GetHuman:最后-对其他Gateway Computers客户有何建议?
~Gatekeeper1:在一天中的早些时候或深夜给他们打电话。不要忘记Gateway Computers可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Gatekeeper1在Oktober 26, 2017发生的Gateway Computers客户服务问题中得到了一些有用的反馈和措辞。