I am not a Geico customer,but i am a claimant,l...

GetHuman用户GetHuman-homegro来自November 29th, 2017的GEICO条客户评论

GetHuman-homegro案的背景

GetHuman:GetHuman-homegro-您能告诉我们其他GEICO个客户何时提起诉讼吗?
GetHuman-homegro:Sure。在November 20th上是middle of the night。
GetHuman:您是否接触到GEICO,如果可以,怎么做?
GetHuman-homegro:我使用了我在GetHuman GEICO客户电话号码页面上找到的800-861-8380号码:GEICO客户服务电话号码
GetHuman:这些常见的GEICO客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-homegro 常见 GEICO 问题的列表)
GetHuman-homegro:“ Coverage question”是我尝试使用to call的原因。

GetHuman-homegro对GEICO客户服务的评价

GetHuman:那么,您如何总结GetHuman的GEICO客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-homegro:I am not a Geico customer,but i am a claimant,last week one of Geicos' customers pulled in front of
GetHuman:您能从11/20/17发生的事情中告诉我们其他人吗?
GetHuman-homegro:I totaled my car and they agreed on my claim, and wrote me a check. The adjuster brought the check, but would not give it to me, due to the fact my wife is co-owner of the car, and she needed to sign the title, but she would not be home for approximately ** minutes. The adjuster, told me this being Friday, she would not be back in the area till the following Tuesday. That being yesterday oct. **. Herself or no other representative showed,or called to explain. I left her a voicemail with no reply. The insurance co sent a tow truck on Monday Oct **,and took the car away. I called today spoke to another claim rep. who said she would contact me and give me a call. Still no call. They have my car I have nothing.Do I need to report my car stolen? I need a vehicle to get to my Physical therapy appointments. Can't buy another car till receive payment. Seems like They are giving me the runaround
GetHuman:让我们量化一下您与GEICO联系的经验。在1到5的范围内,如何轻松解决GEICO问题?
GetHuman-homegro:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-homegro:在沟通方面,我会给他们五分之三的two。
GetHuman:GEICO快速有效地解决问题的能力又如何呢?
GetHuman-homegro:为此,我要说出五分之二的five。
GetHuman:最后-对其他GEICO客户有何建议?
GetHuman-homegro:在一天中的早些时候或深夜给他们打电话。不要忘记GEICO可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-homegro在November 20th, 2017发生的GEICO客户服务问题中得到了一些有用的反馈和措辞。

GEICO

3.90 of 5 stars | 151条评论

GetHuman-homegro的GEICO评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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